Don't let the excuse of defects prevent you getting paid

I recently met with a flooring tradesman in Hoxton Park who deals with both domestic and commercial clients. He was concerned about the way some debtors can use the principle of defects to either delay or not pay for work completed. After citing a particular example where he lost money he was very interested having a defects clause clearly stated in his Terms and Conditions of Trade to safeguard his business from clients taking advantage of him, therefore helping him to reduce the occurrence of bad debts.